Everything you need to know before sending something delicious.

We offer gift hampers and gift boxes filled with a mix of Melbourne favourites, including artisan crackers, snacks, sweet treats, donuts, pies, pastries and gourmet pantry products.

Our selection changes from time to time, so there's always something new to discover.

Yes. With Build Your Own, you can choose the hamper size, select your favourite sweet, savoury or sweet-and-savoury treats, and add a personal message.

Build Your Own Hamper →

Absolutely. You can add a personalised message during the Build Your Own experience. Your message will be included with the gift so your recipient knows exactly who it's from.

Yes. You can send your order directly to the recipient. Simply enter their delivery details at checkout and make sure the address and contact information are correct.

Of course. Our hampers are suitable for birthdays, thank-you gifts, celebrations, corporate gifting, new arrivals and simply making someone's day.

We currently deliver within Melbourne. We do not currently offer delivery outside our Melbourne delivery area.

Delivery is $10 for orders under $80. Orders of $80 or more qualify for free delivery.

Yes, same-day delivery is available for eligible orders. Same-day availability depends on your delivery location, order time, product availability and daily delivery capacity.

Yes. We deliver seven days a week, including weekends.

We offer same-day or next-day delivery across our Melbourne delivery area, depending on your order and delivery location. Your available delivery options will be shown during checkout.

Where delivery-date selection is available, you can choose your preferred date at checkout. If you have an important occasion coming up, we recommend ordering ahead whenever possible.

Delivery arrangements may depend on the products in your order and the delivery instructions provided.

For gifts containing temperature-sensitive products, we recommend ensuring someone is available to receive the delivery and store the products appropriately. If you have specific delivery instructions, please include them when placing your order.

Some products may need refrigeration, while others can be stored at room temperature. Always check the product packaging and follow the storage instructions provided.

Some products may contain allergens, and products may be prepared or packed in environments where allergens are present. Always check the ingredient and allergen information on the product packaging before consuming.

If you have a food allergy or intolerance, please contact us before ordering. Learn more on our Food Safety & Allergens page →

We carefully select and pack products for each order. Where products are fresh or temperature-sensitive, we take appropriate care when preparing and packing them so they can be enjoyed as intended.

Please contact us as soon as possible if you need to make a change. Because some orders are prepared fresh or specifically for your selected delivery date, changes may not be possible once preparation has started. We'll always do our best to help where we can.

Contact us as soon as possible if you need to cancel. If your order has already been prepared or dispatched, cancellation may not be possible. Your rights under Australian Consumer Law are not affected.

We're here to help. If your order arrives damaged, incorrect, incomplete or there's another issue, please contact us as soon as possible with your order details. We'll review the issue and work with you on an appropriate solution.

No. We don't include pricing information with gift deliveries.

Yes, but depending on how your checkout is configured, you may need to place separate orders for different delivery addresses.

Yes. We offer gifting options suitable for clients, teams, colleagues and business occasions. For larger or customised corporate gifting enquiries, please contact us directly →

Yes, subject to product availability and delivery capacity. Our same-day and next-day Melbourne delivery options make last-minute gifting easier, but we recommend ordering as early as possible for important occasions.