Shipping Policy

We aim to deliver your order as quickly and smoothly as possible. Please review the information below regarding processing, shipping, and delivery.

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Most orders arrive within 7–14 business days from the date of dispatch.

Delivery times may vary depending on your location, customs processing, local postal services, and carrier performance.

Please note that delivery estimates are not guaranteed.

Free shipping is available on orders over $100.
Shipping costs for orders under $100 are calculated at checkout.
International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Occasionally, shipping delays may occur due to factors outside our control, including:

If your order appears significantly delayed, please contact us and we'll do our best to assist.

Please ensure your shipping address is correct before completing your order.

We are unable to guarantee address changes once an order has entered processing.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be resent.

In some cases, items may be shipped separately. If this occurs, tracking information will be provided for each shipment where available.

If you have any questions regarding shipping or your order status, please contact us at:

support@pellira.com